You can open a service request through our Policyholder PortalYou can view your policy and submit service requests by registering for our Policyholder Portal.
To log in for the first time, you must have:
- An active policy number and email account
- Valid social security number or tax identification number (TIN)
You may also mail or fax your documents to us.
Postal mailF&G Service Center
P.O. Box 81497
Lincoln, NE 68501-1497
Overnight mailF&G Service Center
777 Research Drive
Lincoln, NE 68521
Allow 3 business days for faxed documents to enter our processing system.