Policyholder support

If you own an individual annuity or life insurance policy issued by F&G, this information will connect you to the right people to help.

Your privacy is very important to us. If your request involves personal information, including follow-up to recent requests on your account, your quickest options for support are to access the policyholder portal or to give us a call.

Policyholder portal

A secure portal to manage your policy online

Visit the policyholder portal

Call us

All policies:


Monday - Friday

8:00 AM - 6:00 PM (ET)
7:00 AM - 5:00 PM (CT)

Email us

Did your defined pension obligations get transferred to F&G through a pension risk transfer (PRT) transaction? You can access PRT group annuity certificate holder support below.

Access PRT support