Policyholder support

If you own an individual annuity or life insurance policy issued by F&G, you can use the contact information below to get in touch with the right people.

Visit the policyholder portal

Email us

Call us

All policies:


Monday - Friday

8:00 AM - 6:00 PM (ET)
7:00 AM - 5:00 PM (CT)

In response to the MOVEit security incident, if you received a letter from PBI noting that you may have been impacted, we recommend you review the information received. For additional information and contact information,
visit our FAQ.

Did your defined pension obligations get transferred to F&G through a pension risk transfer (PRT) transaction? You can access PRT group annuity certificate holder support below.

Access PRT support