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FAQs

All of your questions answered in one place

Getting Contracted (2)

How do I find a new independent marketing organization (IMO) associated with FGL?
Please fill out our Find an IMO form and we will partner you with an IMO from your region.

You can also call us at 800.445.6758 or email us at DS.Lincoln.Sales.Support@nttdata.com.

How do I get contracted with FGL?

Contracting with F&G is easy. There are eight core documents that need to be completed and processed so that we can begin to accept your business and process your commissions. Please refer to our Get Contracted page for form downloads and specific instructions.

  • Producer Agency Form
  • EFT ACH Authorization
  • W9 – IRS Tax Identification
  • A copy of your current resident insurance license
  • A copy of continuing education (CE) certifications for states that require them prior to solicitation
  • A copy of annuity suitability CE certification
  • A copy of your current Errors & Omissions coverage
  • A copy of your Anti-Money Laundering training certification

Once we have received all of your fully completed, signed forms and have conducted the mandatory background checks, we will set you up in our system, provided no additional information is needed. You will receive a welcome letter that contains your agent number, a PIN and logon instructions for our agent portal, SalesLink. If you have additional questions, please contact us at 800.445.6758 or Contracting.Support@fglife.com.

Training (2)

Are there required training classes for agents?

In addition to state specific training requirements, we require that agents take annuity product specific training for each individual product before you may begin soliciting business. The product specific training is located in the “training” section of our agent portal, SalesLink.

Where can I learn more about product offerings?

Information for all of our annuity and life insurance products, including consumer brochures can be found on this website under Annuities and Life Insurance. If you are an agent appointed with us, please also log in to our dedicated agent portal, SalesLink, for more resources.

Commissions (2)

How soon will I receive my commission check?

In order to receive commissions as quickly as possible, please make sure that applications and agent paperwork are in good order. We also encourage you to sign up for electronic funds transfer and be placed on daily commission cycle. These can be found on the commissions tab on our agent portal, SalesLink.

How do I set up direct deposit for my commissions?

To set up a direct deposit for your commission, simply complete and submit the Electronic Funds Transfer form (ADMIN4955).

Submitting Business (1)

How do I submit an application?

Please log into our agent portal, SalesLink.

Under "Sales Tools & Resources / Online Applications," select the appropriate product type and follow the instructions within our eApp platform.

Changing Status (3)

How can inactive agents get reappointed?

As long as you are in good standing, have completed all required training, and submitted required paperwork, you can be re-appointed with FGL. Please refer to our Get Contracted page for form downloads and specific instructions.

How do I confirm that I am licensed to sell FGL products?

Please call our service center, 800.445.6758 and one of our representatives can tell you if you are an active F&G agent.

How do I elect a new IMO?

Please complete the Agent Transfer Request form (ADMIN5224).

Mail or fax the form using the information below:
Fax: 410.895.0129
Email: Contracting.Support@fglife.com
F&G Annuities & Life, 6th Floor
1001 Fleet Street, Baltimore, MD 21202

Sales & Support (2)

How do I update my address on file with you?

You can call us at 800.445.6758 or email us at DS.Lincoln.Sales.Support@nttdata.com and we can make the updates.

How do I access the agent portal?

Once you become a licensed Fidelity & Guaranty Life agent you will receive a welcome letter that contains your agent number, a PIN and logon instructions for our agent portal, SalesLink.

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